Internet Essentials Progress Report: Making a Difference in the Lives of Millions

Internet Essentials Progress Report: Making a Difference in the Lives of Millions

Published 15-07-22

Proposed by Comcast Company

Just over 10 years ago, Comcast began an unprecedented journey to help connect underfunded and unconnected Americans to the life-changing power of the Internet. Each year, we deliver an Annual Progress Report so that our customers, community partners, government officials, and employees can dig deeper into how Internet Essentials is making a difference in the lives of millions of people across the country. This year’s report not only tells the story of how we have partnered with our nonprofit and government partners to help our communities meet the challenges of remote school and work and a life socially distanced daily, it also provides examples and best practices for others to do the same.

Download report

Even as the country recovers from the effects of the pandemic, we continue our efforts to expand digital equity in our service area, including widespread awareness initiatives for the FCC’s Affordable Connectivity Program, a monthly grant of up to $30/month to pay for broadband service and the key role of digital browsers – people affiliated with trusted community organizations who are trained to help people access the internet, use devices and develop skills digital – to help connect the unconnected. We are expanding our Lift Zone initiative by supporting increased programming and adding new Lift Zones in Kansas City, Fresno and Chicago, as well as dozens of other communities. During this time, we continued to expand the core Internet Essentials experience to educate about the benefits of being connected from home and the skills needed to take advantage of the world of opportunity the Internet offers. We are working harder than ever to bring even more new solutions to an old challenge.

Over the next 10 years, we are committed to expanding our impact through Project UP, our global initiative to advance digital equity and help build a future of limitless possibility. Backed by a billion-dollar commitment to reach tens of millions, Project UP encompasses community programs and partnerships, including Internet Essentials and Lift Zones, across Comcast, NBCUniversal and Sky that connect people to the Internet , advance economic mobility and open doors for the next generation of innovators, entrepreneurs, storytellers and creators.

$1 billion commitment to reach tens of millions of people through Project UP over the next 10 years.

Learn more

We know there are challenges ahead, but we’re incredibly excited about what the future holds. Whether it’s dispatching one of our technicians to connect a new family to Internet Essentials, opening a new lift zone at a neighborhood community center, or working with our nonprofit, government, and communities across the country to implement PCA, we are as ready as we are to bring the life-changing power of the Internet to as many people as possible across the country.

In collaboration with the Boston Consulting Group, Comcast recently commissioned a hard-hitting study on the key role digital browsers can play in connecting the unconnected. Watch our in-depth analysis of the study results and hear from a Digital Navigator program and customer in our Internet Essentials Partner webinar: “A Human Approach to Bridging the Digital Divide.”

Watch the webinar

Thank you to all of our partners for making this program possible. We hope you will join us in taking a moment to reflect on what we have accomplished together and to reflect on the lessons we have learned throughout our work together.

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Comcast Company

Comcast Company

Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation’s largest providers of video, high-speed Internet and telephony to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates cable news, entertainment and sports networks, the NBC and Telemundo broadcast networks, television production operations, television channel groups, Universal Pictures and Universal Parks and Resorts.

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